Refund PolicyActivate The Space LLC. Store Sedna-Presenter Software LicensesYour use of Activate The Space LLC. –Sedna Presenter software is on the terms of the license in effect for the software at the time of purchase. You will be asked to agree to the terms of the applicable license at the time that you install the software. Any software that has been installed is not returnable or refundable.Defective Hardware ItemsActivate The Space LLC. Branded Products If you discover what you believe is a product defect for any Activate The Space LLC.-branded product, please contact Activate The Space LLC. Technical Support at 1-800-306-0620. If your product does have a defect, your product is covered under the terms of your product's warranty. Non-Activate The Space LLC. Branded/Third-Party Products If you discover what you believe is a product defect for any third-party product, please contact the manufacturer of such third-party product directly for information regarding the manufacturer's warranty. Please note that products sold through the Activate The Space LLC. Store that do not bear the Activate The Space LLC. brand name are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the products. Activate The Space LLC.'s Limited Warranty does not apply to products that are not Activate The Space LLC.-branded, even if packaged or sold with Activate The Space LLC. products.General Return and Refund PolicyIf you are not satisfied with your Activate The Space LLC. purchase of a product, please call 1-800-306-0620 for a Return Material Authorization (RMA). All authorized returned items must be sent to Activate The Space LC's location at the sole cost of the customer and must be in the original undamaged packaging the product was received in.Activate The Space reserves the right to deny any refund based on the condition of the product returned to it. In addition Activate The Space LLC. reserves the right to replace any defective and or damaged products that are deemed to be covered under Activate The Space LLC's Return Policies.Please note that Activate The Space LLC. does not permit the return of or offer refunds for the following products:1. Any Sedna Presenter Software Licenses2. Opened Memory3. Special Order Products4. Custom Built products5. Opened CPU’s6. Opened Software7. Electronic Software Downloads8. Software upgrade subscription productsNote: Activate The Space LLC. recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Activate The Space LLC. or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.